Welcome to your Love Room, Love Horizons. We’ve designed this space as an intimate, elegant, and relaxing escape. To preserve the exceptional experience you came for, please kindly respect the following rules:
• Please use the amenities (hammam, balneo tub, furniture, technology) with care and according to the provided instructions.
• The furniture is high-end and delicate. Please avoid any damage that could compromise the quality of the space.
• The Love Room is strictly limited to 2 adult guests.
• Any additional person, even temporarily, is strictly prohibited.
• The apartment is strictly non-smoking (including cigarettes, e-cigarettes, and hookahs).
• A balcony equipped with an ashtray is available exclusively for outdoor smoking.
• Any suspicion or smell of smoke upon inspection may result in an €80 deduction from the security deposit.
• Throwing cigarette butts or any object from the balcony is strictly forbidden. It may lead to serious consequences.
• For fire safety reasons, personal candles are prohibited. Only those provided by us are allowed.
Professional cleaning is included in your stay. However, before leaving, please:
• Leave the kitchen area clean: table, sink, and countertop wiped.
• Place used dishes in the dishwasher (products provided).
• Dispose of your trash using the designated bags.
• Turn off the lights and leave the space in overall good condition.
In case of excessive mess or damage, additional cleaning charges may be deducted from the deposit.
Included for your comfort:
• Premium bed linen
• Soft towels and quality bathrobes
• Carefully selected shower gel and shampoo
• Waterproof PVC bed sheet and disposable massage sheets
• The apartment is very well soundproofed. However, please keep a moderate noise level after 10 PM.
• A noise sensor is installed (alert threshold: 60 dB) to prevent prolonged disturbances.
• Standard check-in: from 3 PM
• Standard check-out: before 11 AM
(A €60 late check-out until 2 PM is available upon request.)
For specific requests or DayUse options, contact us directly (available on request only).
• A €800 security deposit is required via PayRequest bank imprint (not charged). A link will be sent 24h prior to arrival.
• A digital check-in (via Chekin) will also be required to verify your identity and that of your partner.
• Both must be completed by 10 AM on the day of arrival, or the booking will be cancelled.
• A check-in inventory will be provided upon arrival. In case of disagreement, you have 2 hours to contact us.
• After this period, the inventory will be considered accepted.
• If no claim is made within 5 days after your stay, the bank imprint will be automatically cancelled.
• No other form of deposit will be accepted.
• Objects and drinks are available through our digital catalog.
• Please honestly declare what you consumed before leaving.
• Any undeclared missing item will be charged or deducted from the deposit.
Immediate payment (credit card):
• Booking is instantly registered.
• Final confirmation within 2 hours (after manual review).
Deferred payment (“Other method”):
• Pre-booking option without immediate payment.
• Payment within 5 days by bank transfer only:
IBAN: FR76 3004 7145 1000 0225 2150 102
SWIFT: CMCIFRPPXXX
(or BIC: CMCIFRPP)
• No cheques, cash, ANCV cheques, or Wonderbox accepted.
Customer cancellation:
• Up to 15 days before arrival: 100% refund
• Less than 15 days before: no refund
• No-show: no refund
Booking changes:
• Possible up to 15 days before arrival.
• Subject to availability: new date or credit valid for 6 months.
Cancellation by Love Horizons (force majeure):
• A new date will be proposed or a full refund issued.
Force majeure cases:
In duly justified cases (serious accident, hospitalization, death of a close relative, extreme weather…), we will review your request with compassion.
You may then be offered:
• A postponed stay (subject to availability),
• Or a credit valid for 6 months from date of issue.
A proof may be requested to validate the exceptional nature of the situation.
• Pets are not allowed, for hygiene and allergy reasons.
• Private parking and building entrance are under video surveillance.
• A 24/7 security team is present in the building (IGH tower).
Safety equipment available:
• Fire extinguisher
• Certified smoke detector
• Air quality sensor (CO₂)
• First aid kit
• In case of technical issue or malfunction: +33 6 13 26 20 01
• Fill the bathtub 10 cm above the jets before activating.
• Never use the spa or hammam alone.
• Do not use under the influence of alcohol, drugs, or medications impairing alertness.
Contraindications:
• Heart problems, high/low blood pressure, diabetes, pregnancy (without medical advice)
• Open wounds
Recommendations:
• Remove nicotine patches
• Avoid shaving the same day
• Stay hydrated
• Exit at first signs of discomfort
• Love Horizons declines all responsibility in case of loss, theft, or damage to your personal belongings.
• Please ensure the main door is locked when leaving the premises.
🌟 Thank you for your understanding.
We’re counting on your respect for these simple rules to keep Love Horizons the exceptional romantic space we dreamed of for you.
Frédéric & Nafi
Your hosts at Love Horizons
